We’ve had a little work done. Our refreshed website marks the beginning of a new chapter for Monroe — and we couldn’t be more excited.

Behind the scenes, our growing team has been working hard to bring you the very best this Spring/Summer. From new arrivals to exclusive edits, there’s so much on the way — and this is just the beginning. We've started to work on Autumn and the collections are getting stronger every season with some sneaky new brands are on their way.

As part of our digital refresh, we’ve also made some important updates to our Terms & Conditions, designed to make your experience even more seamless.

 

What’s New

✨ 30-Day Returns — Now Easier Than Ever
Returns are now processed through our new Returns Portal. Simply enter your order number to generate a return shipping label — quick, simple, and stress-free.

 

💳 Store Credit — What’s Changed

• Store credit is not a gift card and now expires 12 months from the date of issue.

• Store credits issued prior to 13.07.25 will expire 12 months from that date.

• You can now view your available credit balance under My Account.

• Promo codes can’t be applied when checking out with store credit. To use a discount, please select another payment method.

• Items purchased with store credit are non-refundable.

 

Thank you for your continued support. We’re so excited to welcome you to a more refined Monroe experience — one that reflects everything we’ve been building behind the scenes.

We have a huge year ahead, and we can’t wait to share it with you.

Kindest,
Team Monroe